• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-09-2023 03:59 AM

HP Recommended
Operating System: Microsoft Windows 11

Hey! I'm having trouble setting up a second external monitor with my HP Spectre 16-f2002TU Laptop running on Windows 11. The two monitors I have are Samsung LS32CM801UW, and my laptop has only a few ports, 2 USB-C and 1 USB-A. I've been using Displayport to USB-C for one of the monitors without any issues, but now that I'm trying to add the second one, I'm facing some difficulties. I tried using a cheap dock that has 2 USB-A and 2 USB-C, but when I try to connect both monitors through it, I get a message saying that the display connection might be limited, and the laptop won't recognize the monitors.

Connecting both monitors directly to each of the USB-C ports works fine, but then I can't charge the laptop, which is a problem. I'd also like to avoid using the 1 USB-A port, as I need to use it for my external hard drive. I work as a video editor, and I have clients such as YouTubers, IVF doctors, and marketing agencies, so I need screens for editing videos.

Do you have any suggestions or recommendations that could help me resolve this issue? I would really appreciate any help you can offer.

Thank you

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.