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‎06-08-2020 06:35 PM

HP Recommended
Product: HP Stream Laptop 14-ax0XX

I need help, I try to Factory reset my computer but everytime I try it, it says "an additional 5.39 GB of disk space is needed" in order to rest it, and I literally havent downloaded anything on here and I dont know anything to delete cause theres nothing to delete, 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2020 08:29 PM

HP Recommended

@Jacob_Meade1533 

 

Looks like your machine only has 32GB of eMMC for storage. Please try the following way

 

      https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

You may have to do this few times a year,

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎06-08-2020 08:29 PM

HP Recommended

@Jacob_Meade1533 

 

Looks like your machine only has 32GB of eMMC for storage. Please try the following way

 

      https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

You may have to do this few times a year,

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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