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HP Recommended
HP ENVY Desktop - TE01-1006na

On 12th October 2023 I arranged to have my PC repaired. It was collected and returned a few days later but had not been repaired, was exactly the same. I arranged to have it repaired again and was returned a few days later this time it would not even power on, so it was actually in worse condition then when I sent to be repaired! After contacting HP again they told me they would need to contact the repair department and they would contact me. I waited and waited no one contacted me despite my numerous attempts to contact them. Eventually they arranged for a 3rd repair on 23rd November and I am still waiting over 6 weeks now for it to be returned. Despite contacting HP multiple times they have no information and told me today to wait 72 hours for them to contact me. HP is the worst company I have ever dealt with!

1 REPLY 1
HP Recommended

Hi @Icon77,

Hi,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.