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HP Recommended

I just got an hp pavilion and I am trying to wipe it clean from the bios but every time it failed halfway there it an I have tried about ten times. So my question is how do I stop that and why is it happening so I can factory reset it.

1 REPLY 1
HP Recommended

I would try a different procedure.  Try using the Windows install media to do a clean install.

Use the Windows Media Creation tool to make the install media on a USB stick.

https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f...


I'm not an HP employee.
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