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Locked

‎12-26-2017 02:18 AM

HP Recommended
Product: HP ProDesk 490 G2 Microtower PC
Operating System: Microsoft Windows 10 (64-bit)

Hi,
I wanted to update from Wi 10 Vers. 1703 to 1709/Fall Creators update, but impossible:
Error: 0x80070057 - 0x3001A Error in Begin_first_Boot (Pre first boot).
I did: uninstall Security-Progr(F-Secure) and some other programs, change Registry (IsConvergedUp..and UX-Opt set 0 instead 1), deactivate USB,Internet.., Bios-update, clean boot, stop Firewall..
Tried installation as Wi-update or with Win10 Update Assistant or download and install from USB-Stick, all the same error.
In former times I had problems with HP-Software, therefore Device Access Manager is not activated.
Hope somebody can help me
Thanks
Richi
Following Error in setupact.log:
2017-12-25 20:32:13, Info SP Processing security template for upgrade...
2017-12-25 20:32:13, Info SP SceSetupSystemByInfName successfully queried tick count (483)
2017-12-25 20:32:15, Error SP SPUpgradeSecurity: error in SceSetupSystemByInfName processing upgrade template. Error: 0x80070057
2017-12-25 20:32:15, Error SP Cannot apply the security template for the new OS. Error: 0x80070057
2017-12-25 20:32:15, Info SP SETUPPLATFORMEXE: Sending progress message: Phase: First Boot, Operation: Begin first boot, Percentage: 3%
2017-12-25 20:32:15, Info SP SETUPPLATFORMCOMM: Progress message received: Phase: First Boot, Operation: Begin first boot, Percentage: 3%
2017-12-25 20:32:15, Error SP Operation failed: Upgrade security. Error: 0x80070057[gle=0x000000b7]
2017-12-25 20:32:15, Error SP Operation execution failed: 26. hr = 0x80070057
2017-12-25 20:32:15, Error SP ExecuteOperations: Failed execution phase Pre First Boot. Error: 0x80070057
2017-12-25 20:32:15, Error SP Operation execution failed.
2017-12-25 20:32:15, Error SP CSetupPlatformPrivate::Execute: Failed to deserialize/execute pre-FirstBoot operations. Error: 0x80070057
2017-12-25 20:32:15, Info Persisting diagnostics data to C:\$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat

 

setuperr.log:
2017-12-25 17:45:12, Error DU DU::CDUSession::GetOnlineServiceId: Failed to get update service collection. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:45:12, Error DU DU::CDUSession::Initialize: Failed to get online service ID. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:45:12, Error DU DUStartup: Failed to initialize CDUSession on thread ID 0x4cc. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:45:12, Error SP SPInitializeDU: DUStartup failed. hr = 0x80070422
2017-12-25 17:45:12, Error SP CSetupPlatform::GetClientDUPackages: DU initialization failed. hr = 0x80070422
2017-12-25 17:45:12, Error MOUPG DUSetup: Failed to execute DUSetup seach and download [0x80070422]
2017-12-25 17:48:08, Error DU DU::CDUSession::GetOnlineServiceId: Failed to get update service collection. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:08, Error DU DU::CDUSession::Initialize: Failed to get online service ID. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:08, Error DU DUStartup: Failed to initialize CDUSession on thread ID 0x4cc. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:08, Error SP SPInitializeDU: DUStartup failed. hr = 0x80070422
2017-12-25 17:48:08, Error SP CSetupPlatform::DownloadDynamicUpdates: DU initialization failed. hr = 0x80070422
2017-12-25 17:48:08, Error MOUPG DUImage: Failed to execute critical search and download [0x80070422]
2017-12-25 17:48:31, Error DU DU::CDUSession::GetOnlineServiceId: Failed to get update service collection. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:31, Error DU DU::CDUSession::Initialize: Failed to get online service ID. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:31, Error DU DUStartup: Failed to initialize CDUSession on thread ID 0x4cc. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:31, Error SP SPInitializeDU: DUStartup failed. hr = 0x80070422
2017-12-25 17:48:31, Error SP CSetupPlatform::DownloadDynamicUpdates: DU initialization failed. hr = 0x80070422
2017-12-25 17:48:31, Error MOUPG DUImage: Failed to execute GDR search and download [0x80070422]
2017-12-25 17:48:55, Error DU DU::CDUSession::GetOnlineServiceId: Failed to get update service collection. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:55, Error DU DU::CDUSession::Initialize: Failed to get online service ID. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:55, Error DU DUStartup: Failed to initialize CDUSession on thread ID 0x4cc. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:48:55, Error SP SPInitializeDU: DUStartup failed. hr = 0x80070422
2017-12-25 17:48:55, Error SP CSetupPlatform::DownloadDynamicUpdates: DU initialization failed. hr = 0x80070422
2017-12-25 17:48:55, Error MOUPG DUImage: Failed to execute driver search and download [0x80070422]
2017-12-25 17:49:17, Error DU DU::CDUSession::GetOnlineServiceId: Failed to get update service collection. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:49:17, Error DU DU::CDUSession::Initialize: Failed to get online service ID. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:49:17, Error DU DUStartup: Failed to initialize CDUSession on thread ID 0x4cc. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:49:17, Error SP SPInitializeDU: DUStartup failed. hr = 0x80070422
2017-12-25 17:49:17, Error SP CSetupPlatform::DownloadDynamicUpdates: DU initialization failed. hr = 0x80070422
2017-12-25 17:49:17, Error MOUPG DUImage: Failed to execute FOD search and download [0x80070422]
2017-12-25 17:49:40, Error DU DU::CDUSession::GetOnlineServiceId: Failed to get update service collection. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:49:40, Error DU DU::CDUSession::Initialize: Failed to get online service ID. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:49:40, Error DU DUStartup: Failed to initialize CDUSession on thread ID 0x4cc. hr = 0x80070422[gle=0x000003f0]
2017-12-25 17:49:40, Error SP SPInitializeDU: DUStartup failed. hr = 0x80070422
2017-12-25 17:49:40, Error SP CSetupPlatform::DownloadDynamicUpdates: DU initialization failed. hr = 0x80070422
2017-12-25 17:49:40, Error MOUPG DUImage: Failed to execute LangPack search and download [0x80070422]
2017-12-25 17:50:13, Error CONX 0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll]

2017-12-25 17:59:02, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:00:22, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:00:50, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2017-12-25 18:01:05, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:01:14, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{52776FBF-403C-49cc-b7cb-dd557f36096A} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2017-12-25 18:01:34, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #3211# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 😞 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
[gle=0x80004005]
2017-12-25 18:01:35, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #11541# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 26 😞 6800650078002800370029003a00300030002c00300030000000 })
[gle=0x80004005]
2017-12-25 18:01:36, Error CSI 00000003 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #54521# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 170 😞 6800650078002800370029003a00340033002c00300030002c00340066002c00300030002c00340064002c00300030002c00340033002c00300030002c00340036002c00300030002c00340037002c00300030002c00300030002c00300030002c00340034002c00300030002c00340036002c00300030002c00350033002c00... })
[gle=0x80004005]
2017-12-25 18:01:37, Error CSI 00000004 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #81415# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 😞 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
[gle=0x80004005]
2017-12-25 18:01:37, Error CSI 00000005 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #89754# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 26 😞 6800650078002800370029003a00300030002c00300030000000 })
[gle=0x80004005]
2017-12-25 18:01:38, Error CSI 00000006 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #123934# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 😞 640065002d00440045000000 })
[gle=0x80004005]
2017-12-25 18:01:38, Error CSI 00000007 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #133041# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 170 😞 6800650078002800370029003a00340033002c00300030002c00340066002c00300030002c00340064002c00300030002c00340033002c00300030002c00340036002c00300030002c00340037002c00300030002c00300030002c00300030002c00340034002c00300030002c00340036002c00300030002c00350033002c00... })
[gle=0x80004005]
2017-12-25 18:01:39, Error CSI 00000008 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #160082# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 😞 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
[gle=0x80004005]
2017-12-25 18:01:39, Error CSI 00000009 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #168421# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 26 😞 6800650078002800370029003a00300030002c00300030000000 })
[gle=0x80004005]
2017-12-25 18:01:40, Error CSI 0000000a (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #202513# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 😞 640065002d00440045000000 })
[gle=0x80004005]
2017-12-25 18:01:40, Error CSI 0000000b (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #212181# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 170 😞 6800650078002800370029003a00340033002c00300030002c00340066002c00300030002c00340064002c00300030002c00340033002c00300030002c00340036002c00300030002c00340037002c00300030002c00300030002c00300030002c00340034002c00300030002c00340036002c00300030002c00350033002c00... })
[gle=0x80004005]
2017-12-25 18:01:42, Error CSI 0000000c (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #239798# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 😞 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
[gle=0x80004005]
2017-12-25 18:01:42, Error CSI 0000000d (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #248128# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 26 😞 6800650078002800370029003a00300030002c00300030000000 })
[gle=0x80004005]
2017-12-25 18:01:43, Error CSI 0000000e (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #291108# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 170 😞 6800650078002800370029003a00340033002c00300030002c00340066002c00300030002c00340064002c00300030002c00340033002c00300030002c00340036002c00300030002c00340037002c00300030002c00300030002c00300030002c00340034002c00300030002c00340036002c00300030002c00350033002c00... })
[gle=0x80004005]
2017-12-25 18:02:02, Error CSI 0000000f (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #323016# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 😞 3f003a005c007000610067006500660069006c0065002e007300790073000000 })
[gle=0x80004005]
2017-12-25 18:02:02, Error CSI 00000010 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #328911# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 26 😞 6800650078002800370029003a00300030002c00300030000000 })
[gle=0x80004005]
2017-12-25 18:02:03, Error CSI 00000011 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #378011# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 😞 640065002d00440045000000 })
[gle=0x80004005]
2017-12-25 18:02:04, Error CSI 00000012 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #391755# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 170 😞 6800650078002800370029003a00340033002c00300030002c00340066002c00300030002c00340064002c00300030002c00340033002c00300030002c00340036002c00300030002c00340037002c00300030002c00300030002c00300030002c00340034002c00300030002c00340036002c00300030002c00350033002c00... })
[gle=0x80004005]
2017-12-25 18:02:12, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:02:17, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2017-12-25 18:05:10, Error [0x0808fe] MIG Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get preferred homegroup with hr=0x80070490
2017-12-25 18:05:45, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002]
2017-12-25 18:05:45, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
2017-12-25 18:08:16, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:08:38, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:09:30, Error SP [SetupCl library] Required profile hive does not exist: [\??\C:\$WINDOWS.~BT\NewOS\WINDOWS\system32\config\systemprofile\NTUSER.DAT].
2017-12-25 18:09:44, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:09:53, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2017-12-25 18:09:53, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{12bc829e-787e-48c2-a9b3-8d2e7aabf06e} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2017-12-25 18:10:40, Error MIG Failed to check the certificate of the catalog file C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\ntprint.cat.[gle=0x800b0100]
2017-12-25 18:13:53, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:13:56, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{52776FBF-403C-49cc-b7cb-dd557f36096A} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
2017-12-25 18:14:08, Error MOUPG Finalize: Error reading narrator reg key: [0x80070002]
2017-12-25 18:14:10, Error [0x0803b6] MIG Can't retrieve group information for user IIS APPPOOL\DefaultAppPool. NetUserGetLocalGroups failed 0x000008AD
2017-12-25 18:34:26, Error [SetupPlatform.exe] winreHashWimFile: Failed to hash [D:\$WINDOWS.~BT\Sources\WinRE]: 0x5
2017-12-25 18:35:34, Error SP SPUpgradeSecurity: error in SceSetupSystemByInfName processing upgrade template. Error: 0x80070057
2017-12-25 18:35:34, Error SP Cannot apply the security template for the new OS. Error: 0x80070057
2017-12-25 18:35:34, Error SP Operation failed: Upgrade security. Error: 0x80070057[gle=0x000000b7]
2017-12-25 18:35:34, Error SP Operation execution failed: 26. hr = 0x80070057
2017-12-25 18:35:34, Error SP ExecuteOperations: Failed execution phase Pre First Boot. Error: 0x80070057
2017-12-25 18:35:34, Error SP Operation execution failed.
2017-12-25 18:35:34, Error SP CSetupPlatformPrivate::Execute: Failed to deserialize/execute pre-FirstBoot operations. Error: 0x80070057

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-30-2017 10:20 AM

HP Recommended

> Thanks for help,

 

-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-26-2017 11:32 AM

HP Recommended

Using the "search" function within this forum, I found several postings about that error ( 0x80070057 )

 

For example:

 

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Error-Code-0x80070057/m-p/57121...

 

 

stating:

 

The consensus on the community forums is that this is a conflict with Windows Defender updates being delivered at the same time as the Anniversary Update.

 

So, manually update Windows Defender, reboot, and then retry the upgrade.

 

Or, repeat that search, and look at the other "hits", for additional ideas.

 

Was this reply helpful? Yes No

‎12-30-2017 07:50 AM

HP Recommended

Thanks for help,

I solved the problem with a new clean installation, but much work with all program-installations.

Richi

 

Was this reply helpful? Yes No

‎12-30-2017 10:20 AM

HP Recommended

> Thanks for help,

 

-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

Was this reply helpful? Yes No
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