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- HP Community
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- Failure ID Lookup

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03-08-2023 03:40 PM
Hello, I recently upgraded the RAM on my PC, going from one 16g stick to 2 16g sticks. Recently I've experienced several BSOD under different error codes, but all 3 I have experienced relate to memory issues. Knowing this, I ran a memory test in BIOS and got the following code;
FAILURE ID : UE7FXD-9ACBJ3-GXGJ3F-40K203
Module 2: Channel-B-DIMM0
After some research, I discovered that there is no possible way to look up failure ids due to privacy concerns as anyone with an error ID can find the serial number of the computer if they were to make the ID list public. However I was told to ask here so that an HP assistant can reply with the error code deciphered and the serial number blacked out.
I assume this is an issue regarding my second DIMM slot, I only have 2 slots total due to it being a micro-atx board.
03-08-2023 05:25 PM
Hi:
The report you get after entering the code and other required info at the link below will be of little use to you.
HP Customer Support - Service Center
It's going to tell you to replace the defective memory chip.