Failure to to configure windows update reverting changes

[JrJerry]

hello

For a couple of days after shuting  my computer  it proforms  a  windows update and   the next following day  would boot in after turning on.

Earlier  I turned on and the computer it  ran another windows   update  but  this  time  I  got  this message.   Failure to Configuring Windows up dates.  Reverting changes.  It didn't boot in.  

I am a newbe and I don't under why this is happening.  What can I try to do to rectify this.  Thank you.  

[JrJerry]

I am sorry my computer model is HP Slim Line s5260f desk top.  

[A4Apollo]

Hey there! @JrJerry, Thanks for stopping by the HP Support Community!

Don't worry I'll try to help you out.

Are you able to boot into BIOS or F2 from the PC?

Let's continue with the troubleshooting steps now.

Failure configuring Windows updates. Reverting changes. Do not turn off your computer.

Note If this issue occurs, it may take about 30 minutes to revert the changes, and then the system will show the Windows logon screen.

Unplug your removable media from the computer

1. Check if any removable media is not removed from the computer, such as removable disks (Blu-ray disks, DVDs, CDs), memory cards (CompactFlash card, Secure Digital card, Memory Stick), and USB flash drives.
2. Unplug all the removable media.

Note These removable media may cause this issue during the restart of Windows.

Many startup errors and other problems can be resolved by a hard reset, which decreases the amount of power stored in hardware components.

1. Shut down the computer, then disconnect the power cord from the rear of the computer.

2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.

3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.

If you are able to boot into the BIOS page. Please try restoring the BIOS to default.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

If you are able to boot  into the recovery page, try the steps recommended below.

1. Press Shift and click Restart to boot you into the Advanced startup options screen
2. Open Settings > Update & Security > Recovery > Advanced startup > Restart now.
3. Type shutdown /r /o in an elevated CMD prompt to reboot your computer into Advanced Boot options or Recovery console.

1] Run Command Prompt as administrator. In the CMD box that appears on the computer screen, enter the following strings of text, one at a time, and hit Enter.

net stop wuauserv
net stop bits
Now browse to the C:\Windows\SoftwareDistribution folder and delete all the files and folders inside.

Restart your computer. It should be able to boot to Desktop.

2] Open Control Panel > Programs and Features > View installed updates. Here you may uninstall the offending update which you may have installed recently, just before your problem started.

3] Use System Restore to restore your computer back to a prior good point.

Also, try the steps recommended below.

1. Go to desktop (windows key + D)
2 Go to Control Panel from Start Button
3. Under System and Security click on Find and Fix problems
4. Under System Security click on Fix problems with Windows Updates
5. After it fixes your system do your updates from the control panel.

Run Windows Update again and see.

You will be able to download and install the updates successfully. Once done, you will see that a restart has also been scheduled.

Let me know if this works!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[JrJerry]

Hi Mr. Robot

I tried something easy.  I just reloaded windows.  It worked. 

[A4Apollo]

@JrJerry,

I'm happy to know after reinstalling windows your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Have a great day!