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‎02-03-2022 07:06 PM

HP Recommended
Product: HP 27f 27-inch Display

Hello, 

I bought the product above and set up the stand as instructed.  A few weeks later the monitor randomly fell off and the monitor screen broke. How does one go about next steps with this?

Category:
1 REPLY 1

‎02-03-2022 09:40 PM

HP Recommended

@MichaelH611 --It probably will be difficult to prove to HP that HP is responsible for the "disconnection", to convince them to replace/repair the monitor.

 

Did you purchase the monitor on a "gold" credit-card, that might add protection against "accidental damage"?

 

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