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Locked

‎02-01-2025 07:37 AM

HP Recommended
Product: HP Pavilion 27 inch All-in-One Desktop PC 27-d1000i (1U0B4AV)
Operating System: Microsoft Windows 11

There are two wires connecting the screen to the computer board. The one on the right is labelled "SCL" . I was having blank screen problems with occasional flashing white lines and eventually checked the two screen leads. The "SCL" lead was loose and it appears the connector on the board no longer clips properly to secure the lead. My local computer shop said this was a fault with a lot of HP AIOs and washed their hands of it (not at all helpful). I have had to wedge the wire into the connector.

Has anyone else had similar problems and found a solution? (Not sure if the connector on the board is part of the motherboard or seperate).

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2025 08:55 AM

HP Recommended

All OEMs use locking clips, not just HP.  Broken locking clips are generally  not repairable except by a qualified SMT technician.

 

In some cases they can be MacGyver'ed by wedging a shim or using a block of foam to force the cable against the contacts.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

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2 REPLIES 2

‎02-01-2025 08:55 AM

HP Recommended

All OEMs use locking clips, not just HP.  Broken locking clips are generally  not repairable except by a qualified SMT technician.

 

In some cases they can be MacGyver'ed by wedging a shim or using a block of foam to force the cable against the contacts.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎02-03-2025 07:52 AM

HP Recommended

Thank you BeemerBiker - appreciate your reply.

I have wedged a shim in the connector and it has solved the problem for now - fingers crossed!

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