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‎02-01-2018 02:34 PM

HP Recommended
Product: Pavillion p6754y
Operating System: Microsoft Windows 10 (64-bit)

HP support shows no update available for Pavillion p6754y running Win 10.  I've been running Win 10 on this CPU for years & Microsoft says it is compatible.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2018 03:15 PM

HP Recommended

Hi

 

There are BIOS updates  for your PC when checking HP Support for Windows 7 updates.

 

Very old dating back to 2011 and 2012. Not relevant to Windows 10.

 

The Windows 7 BIOS updates available for your PC cannot be installed when running Windows 10.

 

Consider yourself very lucky you are successfully running Windows 10 because this PC was released for sale in 2010.

 

Are you running Windows 10 version 1709?

 

Open Search, Cortana, type "winver" (without the quotes) to check the version.

 

1709 has been breaking some older PC's.

 

Tom

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-01-2018 03:15 PM

HP Recommended

Hi

 

There are BIOS updates  for your PC when checking HP Support for Windows 7 updates.

 

Very old dating back to 2011 and 2012. Not relevant to Windows 10.

 

The Windows 7 BIOS updates available for your PC cannot be installed when running Windows 10.

 

Consider yourself very lucky you are successfully running Windows 10 because this PC was released for sale in 2010.

 

Are you running Windows 10 version 1709?

 

Open Search, Cortana, type "winver" (without the quotes) to check the version.

 

1709 has been breaking some older PC's.

 

Tom

 

 

Was this reply helpful? Yes No
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