• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion a6552f Desktop PC
Ubuntu LTS

 

How can I get Desktop to recognise my usb portOld Pavilion P4 desktop Running Linux Zorin OS (ubuntu base) does not recognise Firewire Card

>product: FW322/323 [TrueFire] 1394a Controller< (usb2.0 expader)

configuration: driver=firewire_ohci latency=64 maxlatency=24 mingnt=12

Usb >product: 82801I (ICH9 Family) USB2 EHCI Controller #1

configuration: driver=ehci-pci latency=0

3 REPLIES 3
HP Recommended

Despite my using Linux distros on my desktop for many years. I would advise AGAINST doing that on any HP PC -- for several reasons.

First, HP provides no support for Linux, so if you run into difficulties during the install, which you WILL, you will get no assistance in those from HP.  If you replace the Window OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that PC -- including solving any problems with booting the other OS and/or installing the other OS.  Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Second, PCs (especially laptops) use specialized drivers that only the OEM (in this case, HP) supplies.  Those drivers are usually not available in the Linux community, forcing you to use generic drivers which even if they do work, will often not provide the full functionality of the hardware.  You will then be coming back here asking for drivers, and we will then be telling you that HP does not have any Linux drivers.

Third, if your plan is to dual-boot Windows and Linux, you need to know that BOTH OSs have to in installed in the same mode. So, if you change the mode to Legacy to install Linux, then when you try to reboot into Windows, it will not boot because it has been installed in UEFI mode. If you then change back to UEFI mode, Linux will no longer boot.


Since we provide no Linux support from here, your best bet is to contact the support forum for the distro you are using or going to use.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

you made it clear, no help for HP!  Like you I have used numerous distros on this HP Pavilion Desktop! It works fine with linux> but it needs some adjustment. I have 4 other laptops of various ages all running various linux distros just fine, better and easier than microsoft's OSs! Thanks for nothing! So spare me your ignorance or arrogance. I will find a solution,

HP Recommended

Thanks for the insults -- as I am only passing along HP's policy, not mine.

 

I've used several different Linux distros for a LONG time now and am only too familiar with the challenges of supporting them.

 

HP does not support Linux, so I pass that along and suggest alternative support -- like forums for the distros that you use.  I've always found them to be very helpful -- unlike HP.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.