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Firmware Update for Prodesk 400 G2.5 does not load, fails or update can't proceed. Fix

HP Recommended
Prodesk 400 G2.5
Microsoft Windows 10 (64-bit)

I note this has been an issue for a few people, where upon an OS re-install, the firmware shows with a yellow exclamation mark in Device Manager.  Any attempts to update using windows etc fail.

When looking at the Windows Update history, the HP Inc. Firmware has a failed install.


I just googled HP Inc Firmware and found this microsoft download site

I downloaded the most recent.

You have to then extract the files from the .cab

I did this by double-clicking the .cab then right clicking on each file and selecting 'extract'

I then went into device manager,

Right Click on the 'system firmware' component and select 'Update Driver'

I then selected 'Browse my Computer'

choose where you have extracted the files

and then select 'Let me pick from a list of available drivers'

I choose the first one, which worked, but see what works for you,

This installed the firmware and all is well




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