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07-08-2023 05:03 AM - edited 07-19-2023 12:14 PM
After a few months from purchasing the Destop PC, When loading or playing a video on Microsoft Edge the screen flickers causing the page to sometimes freeze. The issues only resolves it self when refreshing the page a few times. This has been going on for months now and the issue comes and goes over time.
Processor: Intel(R) Pentium(R) Silver J5040 CPU @ 2.00GHz 2.00 GHz
Intel UHD Graphics 605.
I would very much appreciate some advise on the best way to resolve this.
07-11-2023 07:27 AM
Hi @TE31,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
You may update the BIOS by following the steps from this document. (Click on the word document to open the web page).
I hope this helps.
Take care and have a great day ahead!
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