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DebraBrenda
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Message 1 of 7
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Forgot Administrator password

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HP Pavilion 23 All-In-One PC

Forgot my Administrator password.  How can I reset the forgotten password?

6 REPLIES 6
Technicalshamu
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Message 2 of 7
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r u using windows 10?

 

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Prométhée
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Hello
we don't have the right to give workarounds here!

https://support.microsoft.com/en-us/windows/reset-your-windows-10-local-account-password-86912508-e5...


If what microsoft indicates is not possible, if it does not work

You will probably have to reinstall the computer

https://support.hp.com/us-en/document/c04648973

Reset your computer when all other options fail

If all attempts to recover your password are unsuccessful, you do not need to discard the computer. Instead, reset your PC to completely start over, creating a new password in the process.


Google is your friend

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WAWood
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Message 4 of 7
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@DebraBrenda 

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

You could also take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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Technicalshamu
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Message 5 of 7
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the only help is by resetting ur microsoft account 

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Technicalshamu
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137 128 6 10
Message 6 of 7
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my method is completely  legal . go to the microsoft accont on ur laptop and mobile and reset it . i m no way saying illegal things . thnking u

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Prométhée
Level 16
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Message 7 of 7
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@Prométhée wrote:

Hello
we don't have the right to give workarounds here!

https://support.microsoft.com/en-us/windows/reset-your-windows-10-local-account-password-86912508-e5...


If what microsoft indicates is not possible, if it does not work

You will probably have to reinstall the computer

https://support.hp.com/us-en/document/c04648973

Reset your computer when all other options fail

If all attempts to recover your password are unsuccessful, you do not need to discard the computer. Instead, reset your PC to completely start over, creating a new password in the process.


Google is your friend


what is possible  allowed to offer here, is already stated


..

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ?  Click on the yes button



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