Afiq5404 Honor Student
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Forgot admin password

Microsoft Windows 10 (64-bit)
My father passed away a month ago. He didn't tell anyone, including my mom his password. He disabled built-in admin account and we don't know he's password. I tried to reinstall Windows 10 but it requires the administrator's password.

Would like some help please.
I've gotta record something for a school competition and I can't record it using a basic user account.
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Provost Provost
Provost
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Forgot admin password

@Afiq5404, welcome to the forum.

 

You have my sincerest condolences on the loss of your father.

 

Here is the only guide that HP furnishes for recovey lost passwords.  I hope it helps.  They don't funish more because we can't confirm that the member is the actual owner of the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

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I am not an HP employee.
Afiq5404 Honor Student
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Thank you for understanding my grief. But, is there any other way to reset Windows 10 or anyrhing at all that resets the whole computer so that I can start from scratch? Therefore creating a new admin account.
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Provost Provost
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Forgot admin password

You are very welcome, @Afiq5404.

 

Do you have the Recovery media for the computer?  I believe you could use it to change the password.  If not, if you will furnish the model of it I will see if the media is available from HP.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
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Afiq5404 Honor Student
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My dad already made a backup external hard disk, but it requires his password to do so. So, can I reset the computer from the boot menu? Or will it remove Windows 10 also? If so, can I find how to copy my Windows 10 or simply Re-install it once I finish wiping my drives?
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Provost Provost
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Thank you for the additional information, @Afiq5404.

 

I am not certain if you can actually reset it to Win 10, but you can see what comes up when you start the Recovery.  You can always cancel the install if it isn't for Win 10.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
Afiq5404 Honor Student
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Thanks a lot! I've resetted my computer and I am starting from scratch! I owe you one!
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imJosephs Top Student
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1. First you can create a Windows 10 installation disk with USB.

2. And then boot your computer from the USB installation disk.

3. Press "Shift + F10" to bring out the Command Prompt windows.

4. Use the command to replace a application with cmd.exe. (I have forgotten the command, you can search on the net.)

5. Reboot your computer to the login screen, and then click on the application you have replaced with cmd.exe.

6. And then you can remove the user account password with the command: net user <user name> "".

7. Reboot the computer, and then you can get into your computer Windows 10 system without password.

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