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Locked

‎07-29-2019 12:44 PM

HP Recommended
Product: Hp desktop
Operating System: Microsoft Windows 7 (64-bit)

It’s been over a year since I had my desktop plugged in. I plugged it back in and I forgot my password and I have no back up for the passwords or even the Microsoft account information I used. How can I reset it all so I can use it for college?

1 REPLY 1

‎07-29-2019 12:51 PM

HP Recommended

@Mindy67

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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