Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Forgot login username- email

HP Recommended
HPtouchsmart 310-1125y pc
Microsoft Windows 7 (32-bit)

I have an old pc windows 7. Can not remember the sign in information, login name or e-mail. How can I log in or reset the computer?  Thank you.

2,927 2,903 50 98
Message 2 of 2
Flag Post
HP Recommended

Hi CHUCK145 


hank you for visiting the HP Support Community.


According to the Community's Rules of Participation:


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 



I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation