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Locked

‎11-21-2020 08:40 AM

HP Recommended
Product: HPtouchsmart 310-1125y pc
Operating System: Microsoft Windows 7 (32-bit)

I have an old pc windows 7. Can not remember the sign in information, login name or e-mail. How can I log in or reset the computer?  Thank you.

1 REPLY 1

‎11-21-2020 12:03 PM

HP Recommended

Hi CHUCK145 

 

hank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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