• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-03-2019 03:58 PM

HP Recommended

Hi,  recently tried to log into my pavilion computer PC. I didn’t know my password or it didn’t let me on using my old password. My Internet provider has changed and I can no longer seem to login as it needs internet to 

Tags (1)
1 REPLY 1

‎01-04-2019 02:03 AM

HP Recommended

Hi,

 

I am not sure why your internet provider is involved in this?

So you forget password for you account in Windows?

Are there any others users using your PC? Can they log in?

If you are only one user with only one account on your PC, you can restart your password using some free tools on internet.

Just create Live USB and boot on them, for example, I am using active boot disk (not sure if there is some free version, I am using bought licence)

_______________________________________________________________
Do not forget to mark posts as answer if correctly answered!
Do not forget about kudos 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->