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- Forgotten my Administrator password

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09-25-2023 05:50 AM - edited 09-25-2023 05:51 AM
Hi, Ive not used my Administrator password for a while on my Pavilion G5410uk Desktop pc, but have since forgotten what the password is. Anyone know how to clear the old one so I can replace it please? Pc is on Windows 10 64-bit. Ive not even tried to guess it so dont have an error code. Thanks.
09-25-2023 10:20 AM
Hey,
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,