Friends Ex hacks our devices

[KCChiefsFan1]

I was wondering, my best friends ex has hacked our devices and taken total control of our personal and also my work computers and phones. He took administrative control and no matter what we try and do, he ends up back in the devices! No one will help us, not the local cops, FBI, Microsoft, Google, absolutely NO ONE. I was hoping there would be an answer as to how he continues to get in and will not disappear. No matter what! I got new router, computer, set up new email address and everything on desktop. Within an hour he was back in. Can someone explain to me how??? And could someone please give me any information on how we can catch this creep. I believe he has us outhere, and not in a pure and nice way. I would love to figure how to keep him from reccording us and changing my windows 10 pro to his windows 7  so he can do whatever it is his perverted mind is doing. Thank anyone in advance.

[Dragon-Fur]

@KCChiefsFan1 

Welcome to the HP Community --

Whatever has happened is far outside of our mission in the HP Community.

We cannot reasonably discuss, fix, or respond to claims of this type.

I have sent your concern to our Moderator team for review.

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