GETTING INTO A PRIOR EMPLOYEE COMPUTER

[EXECUTIVESI]

I lost my office mgr to a serious illness and cannot get into her computer and as the owner I thought I would have been listed someplace I bought the computers from Best Buy for my company last year. Need to know how to get past password issue although I said what passwords I wanted used, this one is obviously wrong.

[Dragon-Fur]

@EXECUTIVESI 

Welcome to the HP Community --

The HP Community cannot help with anything that will or can breach the computer's security.

Doing so is just not in our purview as a public user peer-to-peer user forum.

HP Community - Rules of Participation

General Suggestions

If you can prove ownership of the computer, and the account on that hardware, you might be able to get Microsoft to help you sort the login issues.

There is likely legal precedent -- you don't own the other person's data.

Talk to your company IT group and / or talk to your company's Legal department - ask for guidance.

If it all turns into rocket -- and legal -- science, contact the Estate Manager / Executor of the property.

Gaining access to legal property is what Estate Managers and Executors do.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.