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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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11-04-2016 11:03 AM
Accepted Solutions
11-04-2016 01:03 PM
Hi,
Your machine comes with Microsoft Windows 8.1 (64-bit) pre-installed:
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04326827
Microsoft stopped to issue Windows Product labels from Windows 8. The product key is embeded in the BIOS of your machine. Please use the following tool to get it:
http://www.belarc.com/free_download.html
When run this tool, it produces a report, scroll down to Software Management section. Windows 8, 8.1 or 10 product key is in there.
You can also use the following tool to find out:
https://www.magicaljellybean.com/keyfinder/
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-04-2016 01:03 PM
Hi,
Your machine comes with Microsoft Windows 8.1 (64-bit) pre-installed:
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c04326827
Microsoft stopped to issue Windows Product labels from Windows 8. The product key is embeded in the BIOS of your machine. Please use the following tool to get it:
http://www.belarc.com/free_download.html
When run this tool, it produces a report, scroll down to Software Management section. Windows 8, 8.1 or 10 product key is in there.
You can also use the following tool to find out:
https://www.magicaljellybean.com/keyfinder/
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.