I had a HP Envy Beats all in one pc. The hardrive got fried and wouldn't bootbc of no OS. I copied my OS from a newer computer onto a USB and booted the old one that way. Now that I can get into my computer and have access to internet on it is there anyway I can get my original OS that goes with the computer?
You can use the Microsoft tool from the link below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a different free utility such as Rufus.
You do not need a product key to install Windows 8.1 since the product key is in the PC's BIOS.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".