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‎09-15-2020 01:56 PM

HP Recommended
Product: Pavillion 24 all in one
Operating System: Microsoft Windows 10 (64-bit)

I am going in circles teying to actually get a chat going. I just took delivery of an hp 24 all in one computer, and want to purchase restore media. And so far the automated system is useless.  My model is xa0024. 

1 REPLY 1

‎09-15-2020 02:32 PM

HP Recommended

Hi:

 

You can order recovery media for your PC at the link below...

 

https://support.hp.com/us-en/mediaorder/HP-Pavilion-All-in-One-PC-24-xa0000i/23302609/model/27090305...

 

But before you decide to plunk down $50 - $60 bucks for the same thing you can make yourself for the cost of a 32 GB USB flash drive, you may want to consider using the HP cloud recovery tool to make a recovery drive, that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the cloud recovery tool...

 

https://support.hp.com/us-en/document/c06162205

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