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‎08-18-2020 03:10 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 (64-bit)

I was trying to reset my computer to factory settings when I got the error message(no partition found &no process script found

1 REPLY 1

‎08-18-2020 05:07 PM - edited ‎08-18-2020 05:15 PM

HP Recommended

Hi,

 

Why do a factory reset? It is sometimes possible to fix a faulty Windows installation. What are the symptoms?

 

This sounds like the HP Recovery partition on the HDD or SSD is gone.

 

HP Recovery media or cloud recovery options may exist.

 

I would need the PC's product number only (Link) to check.

 

Last option is to install Windows clean using Microsoft installation media.

 

All three options will cause data loss. Do you back up data?

 

Regards

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