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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Graphics card is faulty or has stopped working

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01-13-2018 07:01 AM
Graphics card is faulty or has stopped working. What is the best way to sort this out. Although computer is under warranty, i would not like to have to take it back if there is another way to fix it. It was probably my fault this problem has occurred anyway.
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Accepted Solutions
01-13-2018 02:58 PM
Hi,
Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers. This will allow others to review your issue, make suggestions and review your responses. This is usually the best way to get assistance.
Remove the graphics card and use the on board video.
What graphics card are you using?
What modifications have you made to your PC?
01-13-2018 02:58 PM
Hi,
Please post the HP product number for your PC. How to Find the HP Model Number and the HP Product Number or let HP automatically find your PC model number and HP network attached printers. This will allow others to review your issue, make suggestions and review your responses. This is usually the best way to get assistance.
Remove the graphics card and use the on board video.
What graphics card are you using?
What modifications have you made to your PC?
01-14-2018 08:48 PM
I have fixed graphics card problem and no longer require assistance. Despite what one person has said, my experience overall with hp computers has been first class and if anyone has reason to doubt this, i would say they have been very unlucky. Thank you for assistance with my question