HDMI port not working?

jenjen1231 · ‎05-16-2020

I recently bought a hdmi to vga cable to connect my laptop to a monitor, but when I set everything up nothing showed up on the monitor and my computer didn't detect that there was anything plugged in the hdmi port. When I tried with my other computer everything was working fine. How do i know if my hdmi port is working or not and how do I fix it. I have a HP ENVY x360 Convertible 15m-dr0xxx laptop. The operating system is microsoft windows 10 (64 bit).

RrichardD · ‎05-16-2020

The HP Bios (set-up) and/or Windows Device Manager (type 'device manager' in the search box, bottom left of screen - will tell you if the HDMI is functioning/enabled or if it is malfunctioning.

I think you might try thoroughly cleaning dust/dirt from the HDMI ports, and any grease/dirt/oil from the cable connectors ... because that is the likely failure.

Otherwise it is something to do with the cable. Replace it/get a refund.

Cheers,

Rick

jenjen1231 · ‎05-16-2020

Thank you!

RrichardD · ‎05-16-2020

... at your service - especially for polite people who say thank-you.

Be happy and be safe ...

Rick.