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‎03-24-2023 06:33 AM

HP Recommended
Product: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Operating System: Microsoft Windows 11

so, basically for 2 days now everytime I have went to click onto update windows section in the settings page, it wont load the page at all, so its a blank page where i cannot click onto any updates at all. 

 

It reads windows update at the top of the page and then there is just the spinning blue loading symbol going round and round but still no page loading. I have really good Wi-Fi so that is not the issue, and I ran diagnostics and there doesnt seem to be anything wrong with my laptop. Please help!!

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1 REPLY 1

‎03-24-2023 06:58 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to run the Windows Update Troubleshooter application and see if that fixes the problem.

 

Please see the info at the link below for how to do that.

 

Windows Update Troubleshooter - Microsoft Support

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