HP 22-DD0224 Ram Upgrade

[TrueTexasSolar]

I read the thread post https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/RAM-upgrade-for-HP-all-in-one-2...

and couldn’t respond further to the issues I’m having, so I’m posting new thread here. 

I bought 2 of these for my kids and new ram. The new ram won’t allow the pc to boot and would like to know if I have purchased compatible ram. 

my computer is a 22-dd0224 running windows 11

Ram purchased is 

and we purchased 2 sticks of:

Timetec 8GB DDR4 2400MHz (DDR4-2400) PC4-19200 (PC4-2400T) Non-ECC Unbuffered 1.2V CL17 1Rx8 Single Rank 260 Pin SODIMM

and when I attempt to start the computer I get black screen and loud beeps. Put pen 4gb in, and it starts right up.

Your help is appreciated! 

[Prométhée]

hi

neither of the two modules will work even if just one is in place?
if you look at what is recommended, in theory it seems correct

https://support.hp.com/us-en/document/c07868200

4 GB DDR4-2400 MHz RAM (1 x 4 GB)

Memory upgrade information

• Dual channel memory architecture
• Two DDR4 SODIMM (260-pin) sockets
• Supports up to PC4-19200 (DDR4-2400)
• Supports 4 GB and 8 GB DDR4 SODIMMs
• Supports up to 4 GB on 32-bit systems

  note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems

here not all the characteristics (voltage for example)
but if we refer to hp parts:

https://partsurfer.hp.com/partsurfer?searchtext=1K0G7AA

L89715-001

SPS-MEM, SODIMM 4GB 1.2v DDR4-2666

so if either module doesn't work on its own, then either way, probably not much to do

that said, I don't know this brand, may be more expensive, but try a trusted brand
just an example, and do the scan, usually quite reliable

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