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HP Recommended
K8L23EA
Microsoft Windows 10 (64-bit)

You may have noticed after a BIOS update that the HDD and the RAM is not detected when you boot after the latest BIOS update. After failed conversations with HP CHAT SUPPORT, the instructions on the BIOS recovery are not complete and do not work.

How I managed to fix it:

 

 

ITEMS NEEDED: 2 USB

One USB (8gb) minimum  with windows 10 installation media  for usb

One blank usb.

 

Go to hp and get the bios executable file.

in my case: https://support.hp.com/us-en/drivers/hp-260-g1-desktop-mini-pc/model/7375835?sku=K8L23EA&serialnumbe...

pick the os and version.

pick the BIOS and download. On the right it will say:

"No thanks, I will download and install manually"

 

On the PC that is running make sure you dont have Intel® Management Engine (if you do it wont dump the files to usb )

Run the sp114019.exe. Follow the prompts and save it to empty usb stick. (you will not get the option to make a bootable usb) 

The following files and sizes should be on the empty USB.

08/13/2020 03:50 AM 1,140 Flash.bat
09/22/2014 11:56 PM 245,536 FWUpdLcl.exe
09/22/2014 11:56 PM 274,208 FWUpdLcl64.exe
06/17/2015 07:52 AM 1,560,576 ME10.0_1.5M_Production.bin
12/30/2023 07:43 AM 278 ME_UPD.TXT
08/06/2020 01:32 AM 8,388,608 PIP_0230.bin
09/05/2019 09:14 PM 383,600 SAFUWIN.EXE
09/05/2019 09:13 PM 456,816 SAFUWINx64.EXE
07/23/2019 03:03 AM 10,240 samifldrv32.sys
08/13/2019 12:06 AM 29,776 samifldrv64.sys
08/17/2015 03:09 PM 18,002 UEFI-NTFS-COPYING.txt
06/08/2021 02:47 AM 937 WSSP114019.rtf
12/30/2023 07:43 AM 0 error.log
13 File(s) 11,369,717 bytes
0 Dir(s) 15,984,574,464 bytes free

 

Grab windows installation USB

Reboot the PC windows installation and the pc should boot.

When it does, Follow the prompts and go to repair section.

Choose the option to "troubleshoot"  and then select command prompt.

you can type " wimic", then " logicaldisk "to get the directory of the usb that has the bios.

type "exit" to get back to the begining.

in command prompt: select the the usb and type flash. in my case the usb was " d: "

in other words when command prompt is open: You should see  X:\Sources> and you type " d: "

then you should see "D:\>" on the next line.

At this point all you would need to do is then type "flash".

It will go through the process of installing the bios and checking it.

When its all finished, the bios should be corrected and you should see the ram and hdd. 

Remove all the USB and reboot. It worked for me.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.