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‎09-18-2022 04:24 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I just turn  on my computer i got this Message "The BIOS recovery files cannot be found or the files are corrupted"  Model : HP 290 G4 please helppic.jpeg

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2022 06:09 AM - edited ‎09-18-2022 06:10 AM

HP Recommended

It is unusual to see this message pop up all of a sudden.  You may want to check your warranty.  Some retail stores offer longer warranty.

 

Did you recently try to update the bios?

Was there a power surge due to an electrical storm?

Did it show up after a Windows update of some time?

Did you add a new device to the motherboard or open the case up?

 

Unplug from wall, press the on button 2-3 times to discharge any residual power, Turn back on and press the ESC key and try to run diagnostics for one pass.

 

What is your product ID?

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎09-18-2022 06:09 AM - edited ‎09-18-2022 06:10 AM

HP Recommended

It is unusual to see this message pop up all of a sudden.  You may want to check your warranty.  Some retail stores offer longer warranty.

 

Did you recently try to update the bios?

Was there a power surge due to an electrical storm?

Did it show up after a Windows update of some time?

Did you add a new device to the motherboard or open the case up?

 

Unplug from wall, press the on button 2-3 times to discharge any residual power, Turn back on and press the ESC key and try to run diagnostics for one pass.

 

What is your product ID?

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
1 person found this reply helpful
Was this reply helpful? Yes No

‎09-21-2022 01:41 AM

HP Recommended

Thanks for support..... My problem fixed

Was this reply helpful? Yes No
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