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HP Recommended
Microsoft Windows 10 (64-bit)

I just turn  on my computer i got this Message "The BIOS recovery files cannot be found or the files are corrupted"  Model : HP 290 G4 please helppic.jpeg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It is unusual to see this message pop up all of a sudden.  You may want to check your warranty.  Some retail stores offer longer warranty.

 

Did you recently try to update the bios?

Was there a power surge due to an electrical storm?

Did it show up after a Windows update of some time?

Did you add a new device to the motherboard or open the case up?

 

Unplug from wall, press the on button 2-3 times to discharge any residual power, Turn back on and press the ESC key and try to run diagnostics for one pass.

 

What is your product ID?

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

2 REPLIES 2
HP Recommended

It is unusual to see this message pop up all of a sudden.  You may want to check your warranty.  Some retail stores offer longer warranty.

 

Did you recently try to update the bios?

Was there a power surge due to an electrical storm?

Did it show up after a Windows update of some time?

Did you add a new device to the motherboard or open the case up?

 

Unplug from wall, press the on button 2-3 times to discharge any residual power, Turn back on and press the ESC key and try to run diagnostics for one pass.

 

What is your product ID?

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks for support..... My problem fixed

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