HP 445 G10 RAID controler/driver

[Martin0305]

Hello,

I need RAID controler/driver for laptop HP 455 G10 (edited)  to install Windows 11.

I cannot find it in the related drivers list on your web. I tried HP chipset driver package, but system did not recognize any of them.

[Paul_Tikkanen]

Hi:

I believe that you need this driver in order for Windows to find the drive:

AMD Neural Processing Unit (NPU) Driver

https://ftp.hp.com/pub/softpaq/sp157501-158000/sp157907.exe 

See this related discussion for how to install the driver so Windows can find the drive:

Installing Win 11 on HP Victus 16 with AMD Ryzen 7 CPU - Dri... - HP Support Community - 9379734

[Martin0305]

Hi, thanks I downloaded the file, extracted to USB, boot instal and selected folder according to instructions, but the system sais no driver detected.

Could help me please? I am quite desperate after four evenings trying to figure out this issue.

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I don't have any other suggestions for you.

AMD platforms do not need storage controller drivers for Windows to find the drive.

If your notebook came with Windows from HP, I recommend that you use the HP cloud recovery client utility to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with the notebook.

Here is an info link for how to use the utility:

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

The software is available for download on your notebook's support page.

HP ProBook 445 14 inch G10 Notebook PC Software and Driver Details

[Martin0305]

You are the first one who seems to understand what is going on here. This is a brand new laptop from Slovak dealer acidentally ordered without OS. My friend IT profesional confirmed that my install procedure is correct, I just need to find correct driver.

All available articles and install instructions are related to drivers and windows update or upgrade, but not for brand new empty pc. I am hopeless.

I will try to contact dealer, but I believe their answer will reffert to HP support.