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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- HP 6005 Pro upgradated to W10 restore to Clean OS

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12-24-2019 09:58 AM
Hi all,
I have a desktop HP 6005 PRO with preinstalled W7, when Microsoft have proposed to update for free at windows 10 I have performed the upgrade and now I have W10 installed.
Now I need install a clean OS but I would continue use the W10; how can doi it ?
I cannot use Microsoft installer because I have only the S/N for original W7 installation.
Please help me.
Thank you
Regards
Stefano
12-24-2019 10:03 AM - edited 12-24-2019 10:04 AM
Hi, Stefano:
Use the Microsoft media creation tool at the link below to create a bootable W10 installation flash drive.
https://www.microsoft.com/en-us/software-download/windows10
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option and W10 will install and automatically activate once you are connected to the internet.