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HP Recommended
HP All-in-One - 24-df0002nx
Microsoft Windows 11

HP All-in-One - 24-df0002nx i cannot found drivers for this model 

2 REPLIES 2
HP Recommended

I have been unable to find any software such as BIOS or drives. 

I did find that you have cloud backup and if needed you can restore your system to factory software

BeemerBiker_0-1733659841487.png

go to the below site and enter your product ID including the 3 letters after the # sign

https://d34z73bbtpzgej.cloudfront.net/

 

or get the HP cloud restore from the windows store.

 

If your bios is corrupted you can try to restore from a backup.  Watch this video

HP support video for bios recovery

 

Possibly our senior expert @Paul_Tikkanen might be able to locate a bios but I cannot find any software listing for your system.


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@Qaseem 

 

Below is the link to the product specs for your PC:

 

HP All-in-One - 24-df0002nx Product Specifications | HP® Support

 

It comes with a MonkP motherboard that has a SSID of 86F3.

 

HP Desktop PCs - Motherboard Specifications, MonkP | HP® Support

 

Below is the link to the driver page for your PC:

 

HP All-in-One PC 24-df0000a Software and Driver Downloads | HP® Support

 

There are a total of 6 different BIOS updates under the two BIOS download sections.

 

The BIOS update for your PC's motherboard SSID can be found under the second list of BIOS updates--F.53.

 

HP All-in-One PC 24-df0000a Software and Driver Details

 

If your PC's BIOS has been corrupted, I have provided the solution for how to recover that in a related post at the link below:

 

Solved: The System BIOS update failed unable to open BIOS Image file - HP Support Community - 888146...

 

You should be able to use the latest BIOS update I provided to you because the one in the discussion is older.

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