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Locked

‎08-07-2020 03:42 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

My PC is frozen on an update screen. It reads "The system BIOS is being updated. The Update will take a few minutes to complete.

Do not shut down or remove external power from your computer during the process.

Writing new Bios Image

Block 1535/ 4096

Progress 37%

1 REPLY 1

‎08-08-2020 05:05 PM - edited ‎08-08-2020 05:06 PM

HP Recommended

Hi,

 

I really don't what you can do at this point. A bad BIOS update generally breaks the motherboard.

 

The BIOS update is locked at block 1535.

 

You will corrupt the update if you shut down. The BIOS update will not proceed any further when the system is running.

 

Contact HP for service if in warranty or replace the motherboard. This may not be cost effective if your PC is older.

 

Regards

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