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HP Recommended
HP CDDVDW SH-216DB CD/DVD
Microsoft Windows 11

removed dvd player from old hardware, attempted install on new.  if there's a driver for it, i'd like to download for installation...  thanks

5 REPLIES 5
HP Recommended

Hi @travelgirl_fics,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for drivers for your HP device.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

sorry, but that link is horrible unless the box was purchased from HP...  if you have peripherals, like the DVD player, that came FROM that box, but are no longer IN that box, this website seems to think you are unworthy of an answer, unable to continue locating whatever you need to find.

 

in this particular, i need a driver.  i don't need to ID my computer, because it won't ID as an HP computer.  i just need a driver.

HP Recommended

Hi @travelgirl_fics,

 

I am sorry to I am sorry to hear that the above link did not help much.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

please just point me to a driver if it exists.

if it doesn't exist, say so, and i'll purchase an external USB/DVD drive...

HP Recommended

Hi @travelgirl_fics,

 

I am sorry to hear that the above information did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.