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‎05-08-2018 08:25 AM - last edited on ‎05-08-2018 09:06 AM by Retired

HP Recommended
Product: QV985AV
Operating System: Microsoft Windows 7 (32-bit)

DEAR SIR
THIS IS HP DEKTOP PC  I PURCHASE FROM KOLKATA. BUT NOW IT IS OUT OF WARRENTY.
DESKTOP MODEL NO. HP COMPAQ PRO 6300 SFF WINDOWS 7 PROFESSONAL PRELOAD. SKU NUMBER QV985AV,  [personal information removed]. NOW ITS HARDDISK NOT WORKING LOCAL ENGINEER CHECKAND TOLD ME HARD DISK CRASHED. SO REQUIRED NEW HARDDISK. BUT I HAVE NOT RECOVERY MEDIA KIT TO RESTORE  THE OS AND DRIVER. SO YOUR HELP REQUIRED TO PROVIDE ME HP RECOVERY MEDIA REQUIRED I CAN PURCHASE IF IT IS HAVE. I ATTACHED THE SNAP SHOT AS PER YOU TOLD PLS. CHECK THE ATTACHMENT.

[personal information removed]

20180506_190722.jpgp  

 

Our advice is strictly limited to the question(s) asked and is based on the information provided to us. Please review the HP Support Disclaimer in your own language / 免責事項: http://www.hp.com/support/emaildisclaimers

1 REPLY 1

‎05-08-2018 10:25 AM

HP Recommended

HP no longer offers the software for download/purchase.

 

Instead, see: http://www.computersurgeons.com/search.aspx?searchterm=Compaq+Pro+6300

 

and choose from the 4 results, to match your computer.

 

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