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Uprestes
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HP Client Integration Kit for SCCM - Error Failed to import the driver pack

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HP EliteDesk 800 G5 Mini

Hello,

 

I'm trying to Download and import a Driver pack via HP Client Integration Kit for SCCM, but I'm getting the error:

HP ElitePro 4/6/800 G5 PC Win 10 x64 Driver Pack 4.00.A.1 (sp101208): Failed to import the driver pack. Error:Unknown/unsupported file format! Only HP SoftPaqs, Windows cabinet and Zip files are supported.

 

I already downloaded and import the Driver pack for other devices model and worked perfectly, only with this model that we are getting this error.

 

Do you any idea what about I can do to fix it?

 

Thank you

3 REPLIES 3
Joel_R
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Message 2 of 4
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HP Recommended

Please update your installed version of MIK to 3.1.15.1.

 

Due to Security Vulnerability all HP SoftPaqs have been re-wrapped with a new SoftPaq wrapper.

 

https://support.hp.com/us-en/product/hp-pavilion-15-cs0000-laptop-pc/20284004/model/21925595/documen...

 

To handle the changes in the new SoftPaq wrapper a new version of HP MIK (3.1.15.1) was released.

 

https://ftp.hp.com/pub/caps-softpaq/cmit/HPMIK.html

 

Updated to 3.1.15.1, test again and see if you error message still occurs.  

 

Joel

I am an HP Employee.

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xdominikx1337
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Hello,

I have the Same Problem but I use the HP Client Integration Kit for Configuration Manager in Version 3.0.10.1 and I can't find a newer Version.

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Brett_D
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That worked perfectly thank you.
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