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‎04-13-2025 03:41 AM

HP Recommended
Product: GT22-3000 
I hope someone can help me here, I'm really at a loss, Windows couldn't start anymore, I couldn't get out of safe mode, so I decided to reset the PC with the cloud recovery tool, I prepared the USB stick beforehand, now I keep getting this error, RTX 5090, the correct serial number was stored in the cloud recovery tool

 IMG_4680.JPGPHOTO-2025-04-13-11-40-13.jpgPHOTO-2025-04-13-11-40-13.jpgPHOTO-2025-04-13-11-40-13.jpg

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‎04-14-2025 11:37 AM

HP Recommended

Hi @Kvnhnh,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out! Since this is the English support forum, could you please share the error message in English? That’ll help us assist you better and quicker.

 

Thank you so much for your understanding!

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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