cancel
Showing results for 
Search instead for 
Did you mean: 
overturepopoo
New member
4 1 0 0
Message 1 of 2
148
Flag Post

HP Cloud Recovery Tool

HP Recommended
ENVY desk top
Microsoft Windows 10 (64-bit)

I am trying to use the HP Cloud Recovery Tool. It asks for my  Product ID to see if my machine is able to use this tool. When I enter the product ID and I am told to contact HP Support. 

1 REPLY 1
Prométhée
Level 16
Level 16
4,952 4,886 540 2,148
Message 2 of 2
Flag Post
HP Recommended

Hello
if it means that the computer, is not supported, you can reinstall the latter, using the microsoft tool

https://www.microsoft.com/fr-fr/software-download/windows10

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation