HP Compaq 6000 Pro All-in-One PC's possible disk damage / operating system corrupted

[mdklassen]

> I think the battery replacement is going to take a very ling time.

Yes, as those videos have shown.

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[foxfaisal]

All right, understood.

Btw, I have 1 last question. All this time I remove the CMOS battery from the desktop myself (for normal NON-all-in-one PC) to know which type of battery to purchase. However, I think it is not practical for me to dismantle my friend's desktop, get the battery type, leave the dismantled desktop at my friends office unattended (this is the most dangerous part because it is afraid that some of the dismantled parts might be missing while being unattended), buy the battery, install the battery, and finally reassemble the battery. Is there any way for me to check the battery type (online, service documents, user's manual etc.)?

Thank you.

[mdklassen]

Is it practical for you to take away your friend's desktop to a secure location of your choice, disassemble to inspect the battery type, and keep the dismantled desktop at your location, unattended, until you have purchased the replacement battery?

[foxfaisal]

Might not be practical. Both of us are from the same campus but different faculties (we are doing PhD), the walking distance between out faculties are around 15 mins (if we don't carry anything heavy), and I think this HP Compaq 6000 Pro All-in-One PC's might be quite heavy to be carried on foot for around 15 mins 

Anyway, I will tell my friend that I can do the hard disk replacement and windows 10 installation for him, but I will suggest him to send his desktop to computer shop for battery replacement if the process is too complicated and time consuming.

Lastly, I think this problem is already solved. I will mark/request to mark this thread as solved once the hard disk is replaced and the windows 10 is installed even though the battery is not replaced (doesn't matter whether I do the replacement and installation or my friend send it to computer shop).

[mdklassen · Accepted solution]

> Both of us are from the same campus but different faculties (we are doing PhD), the walking distance between our faculties are around 15 mins (if we don't carry anything heavy), and I think this HP Compaq 6000 Pro All-in-One PC might be quite heavy to be carried on foot for around 15 mins.

Does your campus have a "Computer Store", or a "Computer Help Desk", with access to qualified computer technicians?

If so, they could replace the battery, and transport the computer.

Or, if you do the disassembly at his location, and bring an anti-static bag to hold all the removed parts, and take that filled-up bag with you, so that he cannot possibly lose what is in your possession, is that feasible?

[mdklassen]

>  Is there any way for me to check the battery type (online, service documents, user's manual etc.)?

You wrote:

My friend owns a HP Compaq 6000 Pro All-in-One PC, as shown in the link: HP Support Website

On that page, near top-right, click "Product Homepage".

On the resulting page, click "User Guides", to see:

User guides in PDF format

Title / Size

Illustrated Parts & Service Map HP Compaq 6000 Pro All-In One Business PC
0.62MB

In detail, it shows where the battery is, but it does not give the part-number of the battery.

[foxfaisal]

We do have IT dept, but they are only responsible mantaining PCs (and Macintoshes) belong to the university. My friend's desktop is a personal property and won't be maintained by the IT dept.

I also tried to go through the Maintenance & Service Guide for HP Compaq 6000 Pro All-in-One PC around 8 hours ago. Unfortunately, they only shows the battery location without informing the part number, just like you said. I think the only possible way to know the battery part number is to remove the battery itself.

Thank you.

[mdklassen]

> We do have IT dept, but they are only responsible mantaining PCs (and Macintoshes) belonging to the university. My friend's desktop is a personal property, and won't be maintained by the IT dept.

Sigh. I have forgotten how "bureaucratic" a university can be.

How about a bribe, for some unofficial "after-hours" assistance from one of those hardware technicians?

Now that you know the size of the battery, there cannot be that many different batteries with those dimensions.

Buy "one of each", and keep the sales-receipt. 

Disassemble the computer, and use the correct one.

Get a refund on the unopened ones.

Or, once you have disassembled it, call the IT department, and get them to sell you one of their "in-stock" spare batteries.

[CherylG]

@foxfaisal

 HP desktops use the  CR2032 3V battery. At least all of the ones I have replaced.

[foxfaisal]

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@CherylG

wrote:

@foxfaisal

 HP desktops use the  CR2032 3V battery. At least all of the ones I have replaced.

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Hahaha. Never mind. I think I will send/suggest my friend to send the desktop to any nearby computer shop at the campus (just in case if I don't want to dismantle the system myself).

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@CherylG

wrote:

@foxfaisal

 HP desktops use the  CR2032 3V battery. At least all of the ones I have replaced.

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All right. I think I will purchase this CR2032 3V battery. I will also doublecheck the battery type on my HP dc5800 small form factor at home before making the purchase.

Thank you very much to both of you.