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- HP Compaq 6005 Pro SFF PC (desktop) stuck in infinite boot ...

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11-12-2018 12:14 PM
Hi guys, I went to perform a factory data reset on my HP Compaq 6005 Pro sff PC yesterday and when I did so I recieved an error message that said that the factory reset was not completed. The computer then we ahead and rebooted. At that moment it didn't just reboot, but got stuck in an infinite boot loop. Im using Windows 10 on this PC what do I need to do to fix this.
11-12-2018 12:24 PM
Hi:
The only suggestion I can offer would be to try reinstalling W10.
To reinstall W10...Use the Media Creation Tool. Make the 64 bit installation media.
https://www.microsoft.com/en-us/software-download/windows10
You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.
If you are asked to enter a product key during the installation process, check the 'Skip' box, and W10 will install and automatically activate once you are connected to the internet.
Here are the steps to create the W10 USB flash drive installer...
- Select Download tool now, and select Run.
- If you agree to the license terms, select Accept.
- On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.
- Select which media you want to use:
- USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.
Then you can install the drivers and available software from the PC's support page, if necessary.
https://support.hp.com/us-en/drivers/selfservice/hp-compaq-6005-pro-small-form-factor-pc/4024556