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- HP Compaq 8200 elite SFF Does not recognize AMD 6450

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08-07-2019 12:50 PM
HP Compaq 8200 elite SFF running Win10 professional 64bit, in which I have recently installed a AMD 6450 PCI-e video card, which does not appear to be recognised by the system. Bios the Integrated Video option is Enabled, and greyed out, I was under the impression this would be automatically disabled if a PCI-e card was installed -- but the system does not recogize the card and the onboard VGA remains ENABLED, greyed out and does not auto-switch to the AMD6450 card.
Any assistance is appreciated.
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Accepted Solutions
08-07-2019 01:04 PM
Hi:
I have two 8200 Elite CMT's both with add on video cards and you are correct.
When a video card is added, the onboard graphics is automatically disabled.
So, it is one of 4 things...
1. The video card you bought is DOA. If you have another desktop PC with a PCIe x16 slot, test it in that one.
2. The PCIe x16 slot is disabled in the BIOS' security menu.
I would reset the BIOS to its defaults and see if that gets the video card to work.
3. The PCIe x 16 slot is dead.
4. You installed the video card in the wrong slot.
You want the black slot, not the white one.
08-07-2019 01:04 PM
Hi:
I have two 8200 Elite CMT's both with add on video cards and you are correct.
When a video card is added, the onboard graphics is automatically disabled.
So, it is one of 4 things...
1. The video card you bought is DOA. If you have another desktop PC with a PCIe x16 slot, test it in that one.
2. The PCIe x16 slot is disabled in the BIOS' security menu.
I would reset the BIOS to its defaults and see if that gets the video card to work.
3. The PCIe x 16 slot is dead.
4. You installed the video card in the wrong slot.
You want the black slot, not the white one.
08-07-2019 01:26 PM
YOU ARE AWSOME!!
Of the 4 solutions -
1. The video card you bought is DOA. If you have another desktop PC with a PCIe x16 slot, test it in that one.
--TEST WAS IT. I bought a batch of factory refurbed AMD7450s - I am going thru each one of them now.
2. The PCIe x16 slot is disabled in the BIOS' security menu.
-- All slots were enabled/
I would reset the BIOS to its defaults and see if that gets the video card to work.
-- I did that first thing.
3. The PCIe x 16 slot is dead.
-- Nope - it's working
4. You installed the video card in the wrong slot.
-- Nope - I used the black one.
Thanks again -- it works great. !!