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03-05-2022 01:11 PM
I own an HP All-in-One - 22-c0009 Windows 10 64xbit computer and it keeps shutting down after about 5 minutes of using it without any warnings or a blue screen. I have checked the diognostics of the memory in Bios and it passed. I have ran benchmarks for both CPU and GPU to check the tempature. During the benchmarks CPU and GPU temature avaraged 67 degrees. GPU and CPU drivers are up to date.
03-06-2022 01:49 AM - edited 03-06-2022 01:51 AM
@Lence -- those temperatures are within the "normal operating range" for those devices.
So, it is possible that the motherboard has some "intermittent" problem.
If the All-In-One is less than 12 months old, contact HP Support to make a claim against the HP Warranty.
HP will repair/replace the computer, at their expense.
However, the "release date" for this model was "07-Feb-2018". So, your unit is probably out-of-warranty.
03-08-2022 09:42 AM - edited 03-08-2022 09:44 AM
The only "battery" in an All-In-One computer is the "button-battery" on the motherboard.
Such batteries should work for over 5 years, and a failed battery probably would cause a "CMOS Error" message when powering-on the computer.
I am extremely doubtful that any "BIOS Update" is a "cure-all" for most issues.
For me, a BIOS Update is the _last_ thing I would try, not the "first".
While the computer is running, feel for a flow of warm air being exhausted from inside the computer -- no air implies a failure of the internal fan to dissipate the internal heat, and the motherboard proactively shutting-down to prevent damage from overheating.
Finally, if the computer stays "up" for only 5 minutes, any attempt to apply an update probably will not complete, leaving the computer in an "incomplete-update" state. Not good!
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