cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Chet5
Level 1
11 9 0 0
Message 1 of 11
506
Flag Post

HP Desktop - WON'T UPDATE WINDOWS

HP Recommended
HP Desktop - M01-F0016
Microsoft Windows 10 (64-bit)

When I shut down this computer, it shows "Update and Shut Down" and "Update and Restart" but there are NO updates pending.

AND

WHen I run Windows Update - it show's "You're not up to date" but when I click on "Check for Updates" - NOTHING happens except it returns to the same GD screen.

 

Don't tell me I'm going to have to reinstall WINDOWS AND ALL OF MY SOFTWARE TO FIX THIS PUPPY?!?!!!

10 REPLIES 10
Paul_Tikkanen
Level 21
Level 21
143,844 67,408 22,589 34,692
Message 2 of 11
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer would be to run the Windows Update Troubleshooter if you have not done so already.

 

Windows Update Troubleshooter (microsoft.com)

 

There are plenty of YouTube videos to watch as well.

 

fix windows update windows 10 video - Bing video

1 person found this reply helpful
Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 3 of 11
Flag Post
HP Recommended

Thank you for responding.  I'll try your suggestion.  I did a search a couple weeks ago and tried to remove the "Update" nag and nothing I found worked.

 

My MAJOR problem is that this computer is mainly used for music recording: Cubase Pro 10, Wavelab 10 using Roland Octacapture and Zoom L-8 for interface.  I've experienced occasional audio drop outs but now it's become nearly unusable with constant drop outs.  I've spent hours contacting Steinberg, scouring the internet for potential solutions.  Near the end of the list is to try to get rid of this issue and do a Windows Update.

 

But I'm afraid that my only recourse with this machine will be to be reinstall WIndows and spend two days of work to reinstall my mission critical software.  I've been designing software and programming computers since 1964 and still can't believe that people put up with 3rd rate software like WIndoze.  But alas, we're victims of what is essentially a monopoly.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
143,844 67,408 22,589 34,692
Message 4 of 11
Flag Post
HP Recommended

You're very welcome.

 

If none of the videos/troubleshooting steps work, before you clean install W10, you may want to see if upgrading to W11 fixes the problems.

 

It might save you a lot of work.

 

You can do that by clicking on the blue Windows 11 Installation Assistant button at the link below (1st option).

 

Download Windows 11 (microsoft.com)

 

 

Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 5 of 11
Flag Post
HP Recommended

From all I've read about Win11, I'm not that interested in installing an even buggier OS.

 

With an interface that's even more like an iPhone than Win10.  

 

I'd rather go with the devil I know...  🙂

Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 6 of 11
Flag Post
HP Recommended

Troubleshooter DID NOT WORK (again)...

 

Windoze is **bleep**e but I'm stuck with it because that's what my $2,000 of high end audio software runs on. 

 

I've been working with computers professionally (programmer and systems designer) since 1965 and they've never been flakier and less reliable than an average Windoze box is now.

 

Going to try a reinstall on this machine plus one to two days to reinstall all of my professional audio software.  May know in a week whether THAT will work...

Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 7 of 11
Flag Post
HP Recommended

NOTHING WORKED!  I've still got a $400 boat anchor!

 

So now the only thing left to try is to reinstall Windoze...GOOD GRIEF!

 

You would think that after the last 35 FREAKING YEARS- MS would find a way to release a Windoze Operating system that doesn't require one to have to REINSTALL WINDOZE AND COMPLETELY RE-INSTALL ALL OF A PERSON'S SOFTWARE to repair **bleep** SENSELESS PROBLEMS LIKE THIS.

 

**bleep** Windows!

 

(Yeah, I know.  MS chose to follow a terrible, put everything into one big humongous basket approach to OS design)

Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 8 of 11
Flag Post
HP Recommended

I gave up and prepared to re-install Windoze 10.

 

How does one do that on one of these machines?

 

I'd like to RETAIN the files on my hard drive.

 

 

Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 9 of 11
Flag Post
HP Recommended
Finally - Found the Windows 10 Updater on the M$ website. Trying to update from buggy current version to latest updates.
Was this reply helpful? Yes No
Chet5
Author
Level 1
11 9 0 0
Message 10 of 11
Flag Post
HP Recommended

FOUR HOURS LATER - Update CRASHED G*D D*AMN IT...

 

Stupid error message:


Windows 10 Update Assistant

"Something Went Wrong"   (YA THINK????)

Select Try again.  And if that doesn't work contact Microsoft support for help.  (GOOD LUCK WITH THAT!!!!)
Error code 0x80004005

 

Going to have to try to find a windows image and re-install the whole GD thing and my software!

 

Is an image available on the HP website?

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation