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‎08-16-2020 06:53 PM

HP Recommended
Product: HP Pavilion All-in-One

Every time i shut down or restart my computer, everything is wiped. It just completely resets and anything I had downloaded is gone. What might the issue be with it?

2 REPLIES 2

‎08-17-2020 02:11 PM

HP Recommended

@joshmanandhar,

Your too vague with your inquiry. Please mention the computer model and original OS, and current OS.  Sounds like you need to re-fresh your OS, starting from scratch.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎08-17-2020 02:58 PM

HP Recommended

The model was the HP  Pavillion all in 1 (mentioned in the tag of original post) and the operating system is windows 10, which is what it was since I first got it. If you need any information I can try to provide 🙂 thanks

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