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Locked

‎09-02-2023 10:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have an automatic repair loop for which I can’t get to any functions without a password, which I don’t have.  

Argh!

Category:
1 REPLY 1

‎09-03-2023 05:42 PM - edited ‎09-03-2023 05:52 PM

HP Recommended

Hi @MRKMR 

 

Can't assist with your problem.

 

This thread will get locked at some point because you have a password problem.

 

What password is required, BitLocker?

 

Many folks in the Forum don't realize BitLocker is active until they see this prompt. You might be able to retrieve the BitLocker key, if this is your problem and your PC is tied to a Microsoft account, by signing into your Microsoft account.

 

I have W11 Pro. Don't use BitLocker on Desktop PCs. BitLocker problems, if this is your issue, seem to out way the benefits.

 

This issue normally happens with Windows 11 Home 64 bit.

 

Regards

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