cancel
Showing results for 
Search instead for 
Did you mean: 
gilbertw
Level 1
4 2 0 0
Message 1 of 6
539
Flag Post

HP Elite Slice Recovery Partition

HP Recommended
Elite Slice
Microsoft Windows 10 (64-bit)

Does a HP Elite Slice has a Recovery Partition? My Slice is not booting. How can I recover it?

5 REPLIES 5
Lil_Boy_Blue
Level 12
7,692 7,654 333 708
Message 2 of 6
Flag Post
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

W7 and W10 Repair.png

Was this reply helpful? Yes No
WAWood
Level 16
Level 16
33,798 32,920 3,070 7,575
Message 3 of 6
Flag Post
HP Recommended

@gilbertw 

Understand that the "recovery" approach essentially erases the entire contents of the hard drive and reintalls Windows from scratch.  Meaning -- you lose everything in the process.

A less drastic approach, which MIGHT work, is repairing the Windows boot files.  This will not remove anything and if it does work, your PC will be back in working order.

 

You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!

Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

You will need to go to the Advanced Options screen and click on Startup Repair. You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK. If it does not, there is a more serious problem.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
gilbertw
Author
Level 1
4 2 0 0
Message 4 of 6
Flag Post
HP Recommended

I have a recovery USB stick. Can I recover the system from it and how?

Was this reply helpful? Yes No
WAWood
Level 16
Level 16
33,798 32,920 3,070 7,575
Message 5 of 6
Flag Post
HP Recommended

@gilbertw 

A "recovery" stick normally does not actually "recover" anything -- so the name is misleading.  It implies that you boot from that stick, run the recovery, and your PC is back to the way it was before the current problem. This is not the case.

 

If this came from HP, then it will start out be reformatting your drive, essentially removing everything on it -- which is why I suggested the alternative approach, which is less destructive.

 

If it did NOT come from HP, then I have no idea, as I have no way of knowing HOW that Recovery stick is going to work.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
gilbertw
Author
Level 1
4 2 0 0
Message 6 of 6
Flag Post
HP Recommended

Thank you for the reply.

 

While I createdd the installation USB stick, I tried to boot the Slice from Acronis ISO from another USB stick.

 

From the BIOS, I made this USB the first boot option before Window Boot Manager and saved the cahnges. However, when it booted, it had no effect. I got HP logo and a few dots going in a circle for 30 seconds, all LEDs went out for 1 second and then the HP logo and dots came back. It went into a loop.

 

From HP UEFI, I could see this USB stcik. I tried to boot from it. It went to the HP logn plus dots loop again.

 

Now the installation USB stick is ready. How can I boot from it?

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation