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- HP Community
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- Desktop Operating Systems and Recovery
- HP Elite Slice Recovery Partition

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01-24-2019 12:32 PM
Understand that the "recovery" approach essentially erases the entire contents of the hard drive and reintalls Windows from scratch. Meaning -- you lose everything in the process.
A less drastic approach, which MIGHT work, is repairing the Windows boot files. This will not remove anything and if it does work, your PC will be back in working order.
You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.
Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!
Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html
You will need to go to the Advanced Options screen and click on Startup Repair. You will probably have to run Startup Repair three times for it to fix all the boot loader problems.
When done, your PC should boot OK. If it does not, there is a more serious problem.
I am a volunteer and I do not work for, nor represent, HP
01-25-2019 05:06 PM
A "recovery" stick normally does not actually "recover" anything -- so the name is misleading. It implies that you boot from that stick, run the recovery, and your PC is back to the way it was before the current problem. This is not the case.
If this came from HP, then it will start out be reformatting your drive, essentially removing everything on it -- which is why I suggested the alternative approach, which is less destructive.
If it did NOT come from HP, then I have no idea, as I have no way of knowing HOW that Recovery stick is going to work.
I am a volunteer and I do not work for, nor represent, HP
01-25-2019 06:39 PM
Thank you for the reply.
While I createdd the installation USB stick, I tried to boot the Slice from Acronis ISO from another USB stick.
From the BIOS, I made this USB the first boot option before Window Boot Manager and saved the cahnges. However, when it booted, it had no effect. I got HP logo and a few dots going in a circle for 30 seconds, all LEDs went out for 1 second and then the HP logo and dots came back. It went into a loop.
From HP UEFI, I could see this USB stcik. I tried to boot from it. It went to the HP logn plus dots loop again.
Now the installation USB stick is ready. How can I boot from it?