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Hi everyone,

 

Did everyone face the same problem a few days ago when the BIOS was updated from F12 to F15?

Before my BIOS version F12 installed in my laptop, I could press the power button to make my  laptop shutdown. Unfortunately, BIOS was updated to F15, the function failed and cannot shutdown my laptop. Now I just shut down my laptopn from "start menu > power > shut down". Is there any workround to solve this? 

 

Screenshot 2025-12-28 174231.pngScreenshot 2025-12-28 173946.png

 

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